Terms of Service

1. Acceptance of these terms

By accessing or using madkings.in (the "Site"), creating an account, or placing an order, you agree to be bound by these Terms of Service and our Privacy Policy. If you don't agree, please don't use the Site.

2. Who can use the Site

• You must be at least 18 years old to place an order, or be doing so under the supervision of a parent or guardian.
• You must provide accurate, current, and complete information when creating an account or placing an order.
• You're responsible for keeping your account password confidential and for everything that happens on your account.

3. Orders, pricing & availability

• All prices are listed in Indian Rupees (₹) and include applicable taxes unless stated otherwise.
• Product availability is updated in real time, but we reserve the right to cancel an order if an item becomes unavailable, was mispriced, or if we suspect fraud. You'll be notified and refunded in full.
• An order is confirmed only after payment is successfully processed. Until then, an order in your cart is not reserved.
• We may, at our discretion, limit the quantity of any item you can purchase, especially for limited drops.

4. Payment

Payments are processed by Razorpay. We accept all major Indian payment methods supported by Razorpay (UPI, debit/credit cards, net banking, wallets). We don't store your full payment details — they're handled directly by Razorpay under PCI-DSS standards.

5. Shipping, delivery & cancellation

Shipping, delivery timelines, and order cancellation guidance are detailed on the Shipping Policy page, which forms part of these Terms.

6. Intellectual property

The MadKings name, logo, crown mark, slogans, designs, photography, video, and all merchandise designs are the exclusive property of MadKings Esports and are protected under Indian and international IP law.

• You may not copy, reproduce, modify, distribute, or create derivative works of any of our content or merchandise without written permission.
• You may share photos of your purchased merchandise on social media — and we love it when you tag us.
• Counterfeit MadKings merchandise will be reported to the appropriate authorities.

7. User conduct

You agree not to:

• Use the Site for any unlawful purpose or in any way that could damage, disable, or impair the Site.
• Attempt to gain unauthorised access to any part of the Site, our servers, or related systems.
• Use automated means (bots, scrapers) to access the Site or place orders without our express permission.
• Submit false or misleading information through any contact form, account, or order.
• Resell or commercially redistribute MadKings merchandise without authorisation.

8. Third-party services

The Site uses third-party services including Razorpay (payments), Shiprocket (shipping), Cloudflare (hosting), and Resend (email). Your use of those services is subject to their respective terms. We're not responsible for their performance, but we'll always pick partners we trust.

9. Disclaimer of warranties

The Site and our merchandise are provided "as is" and "as available". To the maximum extent permitted by law, we make no warranties — express or implied — about the Site's uninterrupted operation, freedom from errors, or fitness for any particular purpose beyond what's described in the product listing.

10. Limitation of liability

To the fullest extent permitted by law, MadKings Esports' total liability to you for any claim arising out of or relating to these Terms, the Site, or any product purchased through it, will not exceed the amount you actually paid for the product giving rise to the claim. We will not be liable for any indirect, incidental, special, consequential, or punitive damages.

11. Indemnification

You agree to indemnify and hold MadKings Esports, its officers, employees, and partners harmless from any claim, loss, or damage (including reasonable legal fees) arising from your breach of these Terms or your misuse of the Site.

12. Governing law & jurisdiction

These Terms are governed by the laws of India. Any dispute arising out of or in connection with these Terms is subject to the exclusive jurisdiction of the competent courts in Mumbai, Maharashtra.

13. Changes to these terms

We may update these Terms from time to time. The "Effective" date at the top reflects the latest version. Material changes will be notified to account holders via email. Your continued use of the Site after changes take effect means you accept the updated Terms.

14. Contact

Questions about these Terms? Email contact@madkings.in or use the contact form.